Although a rare occurrence, we have seen a few cases of call fraud where several misconfigurations led to the unnecessary exposure and compromisation of 3CX. In this blog post we are going to highlight some common mistakes we’ve noticed that lead to call fraud and what you can do to avoid them. What is a [...] The post Common Mistakes Which Lead to Call Fraud appeared first on 3CX. from https://www.3cx.com/blog/voip-howto/call-fraud/
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Maybe it's being able to view Mobile World Congress from afar, but after getting past the 5G hype and "foldable" mobile phone news, for someone who has been around mobile and telecom for over 20 years it feels like a hangover where the bartender drank up what wasn't. For starters the news felt really lightweight. But at the same time there was so much non-news generated by companies that anything that could be groundbreaking wasn't happening in Barcelona. Thankfully, other than missing the great food and wine, I was happy to not be there. from https://andyabramson.blogs.com/voipwatch/2019/02/the-mwc-hangover.html The PC Pro A-list is the magazine's prestigious collection of the top rated tech, gadgets, devices and software. As the UK's number one IT publication, and the most trusted when it comes to product reviews and recommendations, they sure know their stuff when it comes to the best choices in IT. During this round of [...] The post PC Pro’s A-list Sees 3CX Awarded with 5 Stars! appeared first on 3CX. from https://www.3cx.com/blog/news/pc-pro-alist-2019/ Added Integration for Microsoft SQL Server, PostgreSQL, MySQL and MongoDB Database Integration with Microsoft SQL Server, PostgreSQL, MySQL, MongoDB in 3CX v16 3CX v16 is really elevating server-side integration with CRM (Customer Relationship Management) systems to maximize your flexibility and potential. Keeping up with our open standards and barrier-breaking tradition, we are also [...] The post New 3CX v16 Integrations with SQL and NoSQL Databases appeared first on 3CX. from https://www.3cx.com/blog/docs/pbx-sql-database-integrations/ Google and Sprint have a very interesting past when it comes to telecom, which is why the announcement about Google Fi and 5G via Sprint is really interesting. Looking back at history, Google and Sprint became friendlier when GoogleVoice numbers were first made usable as the primary mobile number on Sprint's wireless network. That ended last year but it was something that was really useful so its no surprise that Google and Sprint and teaming up again. When you look at Fi adding 5G radios to the next generation of Pixels phones and then other Androids is a smart move. Already Fi is tightly woven into T-Mobile, especially for global roaming, but having Sprint's flavor of 5G also means tighter integration with Qualcomm's chips and engineering support from Nokia and Ericsson. This move is more than just about Fi, as so much of it future proofs Google and access to its most important asset. You, the customer. from https://andyabramson.blogs.com/voipwatch/2019/02/google-and-sprint-and-5g.html We've all heard of the MVNO, the acronym for a mobile virtual network operator. They took a while to take off, and have had their ups and downs all over the globe. In some markets they have done well, in others not so well, and in the end, any have either shut down or simply been acquired as alternative brands for the established mobile network operators (MNO's). Others like former client Truphone have morphed into a Global Mobile Network Operator (GMNO), combining core network access with global roaming and local numbers. GoogleFi operates similarly, but because it is so tightly woven to the Google core network and services it is really more of a single connectivity plane to all that is Google and the Internet. Nowhere is this more evident than on Google's own Android based Pixel smartphones. But, when you take a broader look at what both Google Fi and Truphone have done so far, they really have set the stage for the rise of a new category, the EVNO-the enterprise virtual network operator. Recently Tango Networks announced their Kinetic Cloud Mobile X, something the company describes as the "first communications service that creates a private mobile network exclusively controlled by an enterprise for maximizing the productivity of its distributed workforce." If that doesn't have all the makings of an EVNO, I don't know what does. Tango Networks is providing the enterprise market with total control from mobile and WiFi access to policy and full UCaaS functions, something pal Dean Bubley, the London based futurist and analyst says is "an early example of a wider trend." Beyond Tango, Bubley is expecting to see "continued convergence of MVNOs with enterprise comms and UCaaS, enabled by technologies such as eSIM and cloud-based mobile core networks." From an enterprise perspective the mobility manager, or IT mobile lead, can now define the mobile experience for their entire staff, and even others who need to be connected to their core communications system using Tango's Kinetic Communications Platform. This goes well beyond simply providing calling, connectivity and access, as what is doing is more akin to concepts like federation by allowing those who actually need access, even third parties related to the enterprise to have access, and even then, only permitting them do what they are permitted to do. That's a lot like sharing a file from Google G Suite inside and outside the company, as the platform makes voice, text, video and more accessible across the entire enterprise and just as reachable by their ecosystem partners. While Truphone and Fi, start first with the SIM, Tango ends with that. The SIM, or eSIM at some point, is merely the key to the network lock, including over any form of mobile wireless or Wi-Fi for authentication. What makes this so very interesting is what Tango has done with the core UCaaS system, making the SBC the real traffic cop, and the softswitch more than just a glorified call director by moving the call control functionality from the mobile operator inside, to the enterprise itself. Taken on face, this may seem immaterial, but have you ever tried to transfer a call from one mobile phone to another? It's almost impossible unless you're running the call over a data connection and have a UCaaS provider in the middle. That's a lot like what GoogleVoice does, and it's really basic stuff. But in the Tango environment, they've made it is as easy as it is on a desk phone because the call control is inside the enterprise network's UCaaS system, making the mobile wireless network (or WiFi) no different than a cord or cable does for the handset on the office network. This change to how Tango handles calls means even when a user is on a legacy 1XRTT network like Verizon's or Sprint's in the USA, the functions still work as if they were in their offica as Tango's native mobile network policy enforcement tools that have been embedded inside the Tier 1 carriers for going on a decade allow the phone to be a true extension to the UCaaS system. Granted, there may be some differences in how the service behaves depending on user device configurations and support for SIM connectivity, but the Mobile UC and policy enforcement tools work everywhere, with more fuctionality on 3G and 4G/LTE, all based upon the patented Tango technology. In essence, each enterprise customer becomes their own mobile operator. This happens because Tango keeps the Kinetic Cloud Mobile-X radio and device agnostic, and operates just like Google Fi or Truphone, serving as a global MVNO with multiple carrier connectivity. This gives the enterprise the ability to route calls, messaging and data as well as apply local country numbering using the UCaaS switch and SBC by using the rules that have been established within the enterprise call control platform. That's all why I'm calling Tango's Kinetic Cloud the first of its kind EVNO!!! from https://andyabramson.blogs.com/voipwatch/2019/02/want-to-tango-say-hello-to-the-evno.html Updated UI and New Features This latest update of our web conferencing platform, packs a tweaked UI look, new functionality, service optimizations and reliability improvements. The revamped “Whiteboard” function enables much more smooth, precise and pressure-sensitive strokes with the built-in drawing tools, something to be appreciated by 3CX WebMeeting users on touch screens, drawing pads [...] The post Check out the latest 3CX WebMeeting Update appeared first on 3CX. from https://www.3cx.com/blog/releases/web-meeting-update/ The Interesting Case of the Tiny PBX Developing a world-class PBX system has its own challenges, especially when targeting bigger and ever-growing installations. But the real power and efficiency of a PBX becomes apparent when given minimal generic hardware resources to run. So, when designing v16 we decided to test how lean we could make [...] The post v16 with a Serving of Raspberry Pi 3B+ appeared first on 3CX. from https://www.3cx.com/blog/docs/raspberry-pi-pbx/ Dutch partners: are you ready to get 3CX Certified? This coming March we will be holding two training days in Amsterdam covering the intermediate and advanced 3CX material. It's the perfect opportunity to brush up on your current skills and knowledge as well as prep for the certification exams! The product training sessions are scheduled [...] The post Sign up for 3CX Training in Amsterdam this March appeared first on 3CX. from https://www.3cx.com/blog/events/amsterdam-training-2019/ We would like to thank you for your continuous contribution to the 3CX forums. You might already be aware that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. What does this mean for you? You [...] The post One Account. All of 3CX! appeared first on 3CX. from https://www.3cx.com/blog/news/single-sign-on/ |